- UPS does not ship to Post Office Boxes.
- UPS does not deliver on Saturdays.
- All orders are shipped within 48 hours
unless an item is not in stock.
- Shipping days are Monday thru Friday (excluding
holidays). All orders placed Friday afternoon - Sunday will be processed the following
Monday.
- Shipping charges may vary depending
on the weight, size and/or value of the order. We will contact you if this is the
case.
- We collect sales tax on all orders shipped within the
state of New York.
- We do not charge the customer until the order is ready
to ship.
- Hawaii, Alaska and Puerto Rico shipping addresses
will incur additional shipping costs and may require a longer delivery time depending on
the region. We will contact you with more details as your order is processed.
** For Rush
Delivery, request UPS
2nd Day or UPS Next
Day Air Service in order to receive the gift on
time. |
- Attention International Customers,
our website is currently unable to process orders outside of the
US.
- Please call us at 1-347-468-8356 or email
us at pens@joonpens.com for more information.
For shipping costs, please provide us with your shipping address and
the contents of your order when contacting us.
- Customers are responsible for any customs,
duties and brokerage fees they may be required to pay upon delivery of their package.
We would recommend you contact your local customs office and package carriers
before placing your order with us.
- We accept American Express, bank transfers,
money services like Western Union, and mailed payments in US Dollars for
international orders. Due to the high risk of fraud, orders paid by AMEX will be shipped
only to the billing address associated with the account.
- We do not accept Paypal.
- We do not ship to Africa.
|
- Shipping charges may vary depending
on the weight, size and/or value of the order. We will contact you if this is the
case.
- Hawaii, Alaska and Puerto Rico shipping addresses
will incur additional shipping costs and may require a longer delivery time depending
on the region. We will contact you with more details as your order is processed.
Amount |
UPS Ground |
UPS 2nd Day Air |
UPS Next Day Air |
$1-$99 |
$6.95 |
$16.00 |
$35.00 |
$100-$499 |
$7.95 |
$17.00 |
$37.00 |
$500-$999 |
$8.95 |
$19.00 |
$40.00 |
$1000+ |
$10.00 |
$25.00 |
$45.00 |
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- Please double check any engravings before
submitting your order. Engraved merchandise cannot be returned.
- Engraving costs $7.50 per line. For multiple lines
of engraving, please contact us at 800-782-5666 or pens@joonpens.com.
- It typically takes an additional 24 hours to process
engraving orders. More time may be required for multiple engravings.
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